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WhatsApp

PreviousMessagingNextSetting Up WhatsApp for OrderEazi

Last updated 6 months ago

Revolutionize Your Communication: Introducing OrderEazi WhatsApp Integration!

OrderEazi just got even smarter! With our new WhatsApp integration, you can now seamlessly send updates, notifications, and project status alerts directly to your customers' WhatsApp. Imagine the power of managing orders and workflows, all while keeping your clients informed in real time!

Why Combine WhatsApp with OrderEazi?

Combining WhatsApp with OrderEazi brings unmatched convenience and efficiency to your order management. By integrating these two powerful tools, you can enhance the way you communicate with customers throughout the order process, ensuring they stay informed and engaged at every step.

  • Instant Updates: WhatsApp allows you to send real-time updates directly to your customers’ phones, providing them with crucial information about their orders without delay. No more waiting for emails or phone calls — your customers will get immediate notifications when there’s something important to know.

Here are a few examples of how WhatsApp can enhance your order communication:

Example 1: Order Confirmation

"As soon as an order is placed, customers receive a WhatsApp message confirming that their order has been received, providing them with a summary of their purchase."

  • Example Message: "Thank you for your order! Your order PRO012620 has been received. We'll let you know once it’s on its way!"

Example 2: Courier Pick-Up Notification

"Once a courier picks up the order, customers are automatically notified via WhatsApp, so they know exactly when their package is and on the route. This gives them peace of mind and helps reduce customer inquiries about order status."

  • Example Message: "Good news! Your order PRO012620 has been picked up by the courier and is on its way to you. Expect delivery within 2-3 business days."