# Setting Up WhatsApp for OrderEazi

Before configuring WhatsApp in OrderEazi, you need to have a **Meta Business Account (MBA)** set up and ready. Follow the steps below to connect your Meta Business account and retrieve the necessary details for the OrderEazi integration.

To ensure a long-term integration with OrderEazi, you'll need to generate a **System User Access Token** and retrieve your **WhatsApp Business Account ID**. Follow these steps to complete the process:

**Create a System User**

1. **Log into Meta Business Suite**\
   Go to [Meta Business Suite](https://business.facebook.com) and sign in to your account.
2. **Navigate to Business Settings**
   * Click the **Settings (gear icon)** in the top-left dropdown menu next to your business account.
   * Go to **Users** > **System Users**.
3. **Add a New System User**
   * Click **Add** and create either an **admin** or **employee** system user, depending on your needs.

**Generate a System User Access Token**

1. **Select the System User You Created**
   * After creating the system user, go back to **Business Settings** > **System Users**, and select the user from the list.
2. **Generate the Token**
   * Click **Generate New Token** and select the appropriate app that will use the token.
   * Choose the necessary permissions for the **WhatsApp Graph API**, ensuring it covers sending messages, managing templates, and other necessary functionalities.
3. **Copy Your API Token**
   * Once generated, **copy the API token** and store it in a secure location. You will need this token for authenticating with WhatsApp and integrating with OrderEazi.

**Retrieve Your WhatsApp Business Account ID**

1. **Find the From Dropdown in Meta Dashboard**
   * In the Meta Developer Dashboard, locate the **From dropdown** when setting up WhatsApp.
2. **Select Your Business Phone Number**
   * Choose the business number from the dropdown that customers will see as the sender in WhatsApp messages.
3.

```
**Copy the WhatsApp Business Account ID**
```

```
* Below the dropdown, you'll find a label called **WhatsApp Business Account ID: 429769476876807** (example).
* **Copy this ID** and store it in the same secure location as your API token. You will need it later to configure the integration with OrderEazi.
```

{% hint style="info" %}
If you need any assistance with setting up or retrieving the necessary WhatsApp details, feel free to contact [**OrderEazi Support**](mailto:support@ordereazi.com) — we’re more than happy to help!
{% endhint %}

Once you have your **API Token** and **WhatsApp Business Account ID**, follow the steps below to configure WhatsApp messaging in **OrderEazi**:

1. **Login to OrderEazi**
   * Sign in to your **OrderEazi** account with your credentials.
2. **Navigate to Organization Setup**
   * Go to **Settings** in the top navigation menu.
   * Select **Organization Setup**.
3. **Find the Messaging Tab**
   * In the **Organization Setup** section, locate the tab called **Messaging**.
   * Click on it to proceed.
4. **Guided Tour for Configuration**
   * **OrderEazi** offers a guided tour to help you through the configuration process.
   * When you open the **Messaging** tab, the tour will guide you step by step on where to paste your **API Token** and **WhatsApp Business Account ID**.
   * The tour will also provide instructions on how to test your WhatsApp setup if needed.
5. **Enter the API Token and WhatsApp Business Account ID**
   * During the tour, you'll see fields for **API Token** and **WhatsApp Business Account ID**.
   * Paste the values you retrieved earlier into the appropriate fields.
6. **Save the Configuration**
   * Once you have entered the details, click **Save** to complete the setup.

After saving, your **OrderEazi** account will be connected to your **WhatsApp Business Account**, and you'll be ready to use WhatsApp for seamless customer communication. The guided tour will also show you how to test your setup to ensure everything works smoothly.


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