> For the complete documentation index, see [llms.txt](https://support.ordereazi.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.ordereazi.com/apps/accounting-systems/sage-one.md).

# Sage One

Integrate OrderEazi with Sage One to centralise your financial and inventory management.

<figure><img src="/files/xNclG1TbGTXgrfY4Nfqd" alt=""><figcaption></figcaption></figure>

### Sage One Rules

While using OrderEazi you may have noticed that unique validation takes effect when SageOne is your accounting system.\
\
This is because SageOne applies strict rules when adding products. If these rules aren’t met, the product will be rejected and must be adjusted before it can sync.

***

#### Product Code

**Length**

* **Max:** 30 characters
* **Min:** 1 character
* Must be **unique** in SageOne

**Allowed characters**

* Letters **A–Z**
* Numbers **0–9**
* Hyphen `-`
* Underscore `_`

**Not allowed**

* Spaces
* Special symbols: `@ # $ % ^ & * = + < > ?`
* Punctuation: `! " ' , . : ; | \ /`
* Brackets: `( ) [ ] { }`
* Currency & trademark symbols: `£ € $ ® ™`
* Accented or non-standard characters (e.g. `é`, `ö`, emojis)

✅ Example: `WIDGET-XL_001`\
❌ Example: `Widget XL (Large)®`

#### Product Description

* **Max length:** 100 characters
* Longer descriptions must be shortened

***

### Client & Contact Rules

#### Client / Contact Code (If Used)

**Length**

* **Max:** 30 characters
* **Min:** 1 character
* Must be **unique** in SageOne

**Allowed characters**

* Letters **A–Z**
* Numbers **0–9**
* Hyphen `-`
* Underscore `_`

**Not allowed**

* Same restrictions as Product Codes (see above)

✅ Example: `CLIENT-001`\
❌ Example: `Client #1 (Main)`

#### Client / Contact Name

* **Max length:** 100 characters
* Letters, numbers, and standard punctuation allowed
* Emojis and non-standard characters may cause rejection

✅ Example: `Acme Supplies Ltd`\
❌ Example: `Acme Supplies Ltd 🚀`

#### Email Address

* Must be a valid email format (e.g. `name@company.com`)
* Invalid or malformed email addresses will be rejected

#### Phone Number

* Numbers only recommended
* Avoid spaces, brackets, or symbols\
  (e.g. use `0123456789` instead of `(012) 345-6789`)