Order History Report

The Order History Report provides a detailed step-by-step record of everything that has happened to a specific order. It is especially useful for auditing, troubleshooting order issues, and providing

🔎 Running the Report

To generate the Order History Report, the user only needs:

• Document Number – the unique identifier for the order.

No additional filters are required.

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📋 Report Columns Explained

The report produces a chronological list of all steps taken on the document. The following fields are shown:

📅 Date

• The exact date and time when the action occurred.

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🔖 Sales Order Number

• The internal OrderEazi sales order number.

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🌐 External Order Number

• The order reference provided by an external system or customer (if applicable).

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🏷️ Reservation Number

• The reservation number linked to the order, used for stock allocation.

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🧾 Picking Slip Barcode

• The barcode associated with the picking slip for the order.

• This can be scanned to track picking activity.

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📦 Delivery Note Number

• The delivery note linked to the order once it has been prepared for dispatch.

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⚡ Action

• The action that was performed on the order (e.g., order created, stock reserved, picking started, dispatched).

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👤 Actioning User

• The user who performed the action.

• Provides accountability and a clear audit trail.

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✅ Why Use the Order History Report?

• Audit Trail: View every step of an order from creation to delivery.

• Accountability: See which users took which actions.

• Customer Support: Quickly answer customer questions about where an order is in the process.

• Problem Solving: Identify delays or errors by reviewing the history of actions.