Order History Report
The Order History Report provides a detailed step-by-step record of everything that has happened to a specific order. It is especially useful for auditing, troubleshooting order issues, and providing
🔎 Running the Report
To generate the Order History Report, the user only needs:
Document Number – the unique identifier for the order.
No additional filters are required.
📋 Report Columns Explained
The report produces a chronological list of all steps taken on the document. The following fields are shown:
📅 Date
The exact date and time when the action occurred.
🔖 Sales Order Number
The internal OrderEazi sales order number.
🌐 External Order Number
The order reference provided by an external system or customer (if applicable).
🏷️ Reservation Number
The reservation number linked to the order, used for stock allocation.
🧾 Picking Slip Barcode
The barcode associated with the picking slip for the order.
This can be scanned to track picking activity.
📦 Delivery Note Number
The delivery note linked to the order once it has been prepared for dispatch.
⚡ Action
The action that was performed on the order (e.g., order created, stock reserved, picking started, dispatched).
👤 Actioning User
The user who performed the action.
Provides accountability and a clear audit trail.
✅ Why Use the Order History Report?
Audit Trail: View every step of an order from creation to delivery.
Accountability: See which users took which actions.
Customer Support: Quickly answer customer questions about where an order is in the process.
Problem Solving: Identify delays or errors by reviewing the history of actions.
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