# Quote Reject Reasons

### 🧩 What are Quote Reject Reasons?

When a reviewer rejects a quote, they're prompted to select one or more reasons explaining why. These reasons are managed centrally in the Data Management screen, giving you full control over what options are available.

Each reject reason is a simple text entry. You can add as many as your business needs, and update or remove them at any time.

For more details on Quote Reviews, see the [Review Quote](https://support.ordereazi.com/~/revisions/91x5kPSiZUj0WCSI9Vkr/sales-features/documents/quote/review-quote) page.

### ⚙️ How Quote Reject Reasons Work

#### Managing Reject Reasons

Quote Reject Reasons are managed under **Settings > Data Management > Quote Reject Reasons**.

From this screen you can:

* **Add** a new reject reason by clicking the "Add Reject Reason" button
* **Edit** an existing reject reason from the dropdown menu on each row
* **Delete** a reject reason you no longer need (with confirmation)

The list is searchable and paginated, making it easy to manage even with a large number of reasons.

#### Using Reject Reasons During Quote Review

When a reviewer rejects a quote, the system presents the full list of configured reject reasons as selectable options. The reviewer selects all applicable reasons, and they're recorded against the quote.

An "Other" option is always available at the end of the list, regardless of what you configure in Data Management. This allows reviewers to provide a custom reason when none of the predefined options apply.

> The "Other" option is built into the system and does not appear in the Data Management screen. It's always available during quote review.

### 💡 Why Use Quote Reject Reasons?

Defining a standard set of reject reasons is useful for:

* Ensuring consistent rejection data across all reviewers
* Identifying trends in why quotes are being rejected
* Giving sales teams actionable feedback on lost quotes
* Reducing ambiguity compared to free-text rejection notes
* Tailoring the reason list to your specific business and industry

### ✅ Summary

Quote Reject Reasons provide a simple way to:

* Define and manage a standard list of rejection reasons in Data Management
* Present reviewers with consistent options during quote review
* Allow custom reasons via the built-in "Other" option when needed
* Keep rejection data structured and useful for analysis

You can update your reject reasons at any time from **Settings > Data Management > Quote Reject Reasons**.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://support.ordereazi.com/sales-features/settings/data-management/quote-reject-reasons.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.