# Product Client Restrictions ๐Ÿงพ What are Product Client Restrictions? By default, every product in OrderEazi is available to all clients. Client Restrictions let you change this by associating a product with one or more specific clients. When a product has restrictions applied, it can only be added to projects that belong to one of the allowed clients. Projects belonging to other clients won't see the product at\ all. If no restrictions are set, the product remains unrestricted and available to everyone. โš™๏ธ How It Works When you edit a product, you'll find a Client Restrictions section. You can search for and add clients using the autocomplete input. * Leave the section empty to keep the product unrestricted * Add one or more clients to restrict the product to those clients only * Remove a client tag to revoke their access When you save the product, OrderEazi automatically checks all open projects for incompatible lines - project lines where the product is now restricted from the project's client. When incompatible lines are found: * Lines that can be removed are deleted automatically * Lines tied to an existing sales order are locked and skipped - these require manual review * A notification is shown after the save, summarising how many lines were removed and across how many projects ๐Ÿ’ก Why Use Product Client Restrictions? Product Client Restrictions are particularly useful for: * Selling exclusive or branded products to a single client without exposing them to others * Managing supplier-specific product ranges where access is contractually limited * Preventing quoting errors by hiding products that aren't valid for a given client * Controlling product visibility during phased rollouts or trials with specific clients ๐Ÿ”’ Sales Order Locks OrderEazi will not automatically remove a project line if that project already has a sales order raised against it. In this case, the line is flagged in the post-save notification as requiring manual review. You'll need to handle these lines directly on the affected projects. A line locked by a sales order cannot be automatically removed. Review the affected projects and remove or replace the line manually. โœ… Summary Product Client Restrictions give you control over which clients can access a product: * Products with no restrictions are available to all clients * Restricted products are hidden from projects belonging to other clients * Incompatible project lines are removed automatically when restrictions are saved * Lines locked by a sales order are preserved and flagged for manual review This keeps your catalogue clean and prevents products from appearing in projects where they don't belong. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://support.ordereazi.com/sales-features/products/product-client-restrictions.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.