> For the complete documentation index, see [llms.txt](https://support.ordereazi.com/central/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.ordereazi.com/central/warehouse-management/management/printers.md).

# Printers

Add your warehouse printers, install the printing tray, and choose which printers your computer uses for box and serial labels.

Labels and picking slips need to come out of the right printer, at the right station, the moment someone scans. In OrderEazi's **Printers** you add each printer in your warehouses and give it a barcode that staff can scan. You also choose which printers each computer uses for labels.

### Before you start

**Permissions:** You need **View and Use as Administrator** or **View and Use as Manager**, in the **Warehousing** permission group. With **View and Use as Manager**, you only see the printers in your warehouses.

**Printing tray:** Printers on your own network need the OrderEazi printing tray running on a computer at your site. See [How to install the printing tray](#how-to-install-the-printing-tray).

### How printing works

Each printer is connected to a computer, or shared on your network through one. OrderEazi sends each print job to that computer, which passes it to the printer. There are two ways the job gets there.

**Through the printing tray (Is Remote ticked):** OrderEazi sends the job to the printing tray, a small program on a computer at your site. The tray passes it on to the printer. Use this for printers on your own network.

**Directly (Is Remote not ticked):** OrderEazi's server sends the job straight to the printer's computer. This only works if the server can reach that computer over the network.

The layout of each kind of label is set under **Label Settings** in [Warehouse settings](/central/warehouse-management/warehouse-settings.md).

### How to install the printing tray

1. On the computer the printers are connected to, select **Management** > **Printers** in the warehouse menu.
2. Select **Install Printing Tray**.
3. Select **Install and Launch**.
4. Follow the installer's steps.
5. In the tray, on the **Client Details** tab, enter your OrderEazi address as the **Hub Address**, such as `https://yourcompany.ordereazi.com`. When it connects, **Connection Status** changes to **Connected**.
6. On the **Printer Config** tab, tick the printers this computer prints to.
7. To test it, select **Test Remote Print** on the **Tests** tab.
8. Select **Save and Close**.

Keep the tray running whenever the warehouse is working. If it's closed, labels and slips sent to its printers don't print.

### How to add a printer

1. In the warehouse menu, select **Management** > **Printers**.
2. Select **Add Printer**.
3. Fill in the printer's details:
   * **Warehouse:** This is the warehouse the printer is in.
   * **IP Address:** This is the network address of the computer the printer is connected to.
   * **Printer Name:** This is the printer's name on that computer, exactly as it's named there.
   * **Printer Description:** This is the name your team knows it by, such as "Picking station 2".
   * **Barcode:** This is the code staff scan to choose this printer, such as "PRN-JHB-02".
   * **Type:** Choose **LabelPrinter** for a printer that prints picking slips and labels. Choose **Any** for any other printer.
   * **Is Remote:** Tick this for a printer that prints through the printing tray.
4. Select **Create**.

You'll see "Printer \[name] has been added.", with the printer's name in place of \[name].

A printer with the **Type** **LabelPrinter** is a picking printer. To get a picking slip, a picker scans the printer's barcode, and the slip prints on that printer. If the printer's **Type** isn't **LabelPrinter**, the picker sees "The barcode you scanned is not a known pickslip printer."

**Example:** Picking station 2 in the Johannesburg Warehouse has a label printer connected to the computer at 192.168.1.40. You add it with the **Printer Name** "Label Printer 2", the **Barcode** "PRN-JHB-02", the **Type** **LabelPrinter**, and **Is Remote** ticked. You then print its barcode and stick it on the printer. Pickers at that station scan it to get their next slip.

### How to print a printer's barcode

In the printer's row, select the gear, then **Print Label**. The printer's barcode prints on your computer's **Serial Label Printer**. Stick the label on the printer, so staff can scan it.

### How to choose your computer's printers

Box and serial labels print on the printers chosen for the computer you're using. Each computer and browser has its own choice.

1. In the warehouse menu, select **Management** > **Printers**.
2. Select **Printer Setup**.
3. Choose the **Box Label Printer**. This prints box labels from checking and dispatch, transfer box labels, and location labels.
4. Choose the **Serial Label Printer**. This prints product and serial number labels, and printer barcodes.
5. Select **Set Printers for this Device**.

From then on, labels you print from this computer go to these printers. If you clear your browser's cookies, or use another browser, choose your printers again.

### How to change a printer

1. In the printer's row, select the gear, then **Edit**.
2. Make your changes.
3. Select **Save**.

You'll see "Printer \[name] has been modified."

### How to delete a printer

> **Warning:** You can't undo deleting a printer, and staff can no longer scan its barcode.

1. In the printer's row, select the gear, then **Delete**.
2. Select **Yes, delete it!**.

### Related pages

* [Picking](/central/warehouse-management/outbound/picking.md): get a picking slip by scanning a printer
* [Locations](/central/warehouse-management/management/locations.md): print location labels
* [Warehouse settings](/central/warehouse-management/warehouse-settings.md): choose each label's layout