> For the complete documentation index, see [llms.txt](https://support.ordereazi.com/central/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.ordereazi.com/central/warehouse-management/inventory-reports/returns-reports.md).

# Returns Reports

The warehouse returns reports: client returns and supplier returns over a date range.

Returns cost money, so you need to see how many come back, from whom, and in what state. The **Returns Reports** in OrderEazi's Warehouse Management list your [client returns](/central/warehouse-management/inbound/client-returns.md) and [supplier returns](/central/warehouse-management/outbound/supplier-returns.md) over a date range.

### Before you start

You'll need **Client Returns Report** or **Supplier Returns Report**, in the **Warehousing Reports** permission group. **View and Use as Manager** and **View and Use as Administrator** open both. If a report isn't under **Returns Reports**, ask your OrderEazi administrator to add its permission to your role.

You only see the warehouses ticked under **Manage Warehouses** on your user, unless you have **View and Use as Administrator**.

### How to run a report

1. In the warehouse menu, select **Inventory Reports** > **Reports**.
2. Under **Returns Reports**, select the report.
3. Set the **From Date** and **To Date**. They're set to the last 7 days when the report opens, and the whole **To Date** is included.
4. To see one client or supplier, start typing their name under **Customer Detail** or **Supplier Detail**.
5. Choose the client or supplier from the list.
6. Select **Generate**.

To download the results as an Excel spreadsheet, select **Export**. To go back to the list of reports, select **Back to Reports**.

### Client Returns

The client returns created in the date range. The report has two tabs.

**Client Returns Summary:** This has a row per return, with its **Date Created**, **Date Finalized**, **Status**, **Customer**, **Return Number**, the **GRV Number** (Goods Received Voucher, the return's reference number), the **GRV Value**, and the **Sales Representative**.

**Client Returns Detail:** This has a row per product on each return, with the **Quantity**, the **Return Type** (good, faulty, or damaged stock), and whether faulty stock came with **Paperwork**.

**Stock not yet at Warehouse** is ticked when the page opens. With it ticked, the summary only shows returns whose stock hasn't arrived yet, but the detail tab still shows every return. Clear it to see every return in the summary.

**Example:** To see everything Clientco returned last quarter, you set the dates, choose Clientco under **Customer Detail**, and clear **Stock not yet at Warehouse**. The summary shows 3 returns, and the detail tab shows 12 lanyards, 2 of them faulty with paperwork.

### Supplier Returns

The products on supplier returns created in the date range. Each row shows the **Date Created**, the **RTS Number** (the supplier return's number), the **Supplier Name**, and the **Linked GRV** and its **PO Number**. It also shows the **Stock Item SKU** (the product code), the **Returned Quantity**, and the **Status**.

**Returned Quantity** stays at 0 until a supervisor completes the supplier return.

### Related pages

* [Inventory Reports](/central/warehouse-management/inventory-reports.md): the other warehouse reports
* [Client Returns](/central/warehouse-management/inbound/client-returns.md): receive and finalise a client return
* [Supplier Returns](/central/warehouse-management/outbound/supplier-returns.md): send stock back to a supplier