> For the complete documentation index, see [llms.txt](https://support.ordereazi.com/central/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.ordereazi.com/central/order-management/reports/back-order-report.md).

# Back Order Report

See approved orders that haven't been fully invoiced, and what's still outstanding on each.

Approved orders that never get invoiced are revenue you've earned but not billed. The **Back Order Report** in OrderEazi lists every approved order that isn't fully invoiced yet, with what was ordered, what's been invoiced, and what's still outstanding.

### Before you start

You'll need the **Back Order** permission, in the **Reports** permission group, and **Export (All Reports)** to export it. If you don't have them, ask your OrderEazi administrator.

### How to run the report

1. In the main menu, go to **Reports** > **Back Order**.
2. Set the **Report date range**. It's matched against each project's order approval date, and it's set to today, so widen it to see older orders.
3. Under **Filter GP:**, choose **All**, **Negative GP**, or **Positive GP (Incl 0 values)**. This filters on the outstanding GP (gross profit).
4. Under **Exclude Project Status:**, tick **Exclude completed orders** to leave out completed projects. Cancelled projects are always left out.
5. Select **Generate Report**.

### What the report shows

The summary has a row per sales rep. Below it, each rep's projects are listed with the **Project Number**, **Order Approval Date**, **Customer**, **Industry**, and the invoice numbers so far. For each, three groups of figures show **Total Sales**, **Total Cost**, and **GP**:

* **Order:** What the client ordered.
* **Invoiced:** What's been invoiced so far.
* **Outstanding:** What's still to invoice.

The figures use the project lines' quantities and prices, excluding VAT and before discounts. Only projects on a workflow that creates Tax Invoices are included.

> **Note:** Only Tax Invoices that have been sent to your accounting system count as invoiced. An invoice that hasn't synced yet still shows as outstanding.

**Example:** A client ordered 100 golf shirts at R185, R18 500 in total. You've invoiced 60 so far, R11 100. The report shows R7 400 outstanding for the 40 shirts still to deliver and invoice, so you check with the warehouse when they'll ship.

### How to export

Select **Export**. The Excel file has the full report, a summary, and a sheet for each rep.

### Related pages

* [Reports](/central/order-management/reports.md): the other reports
* [Accounting System](/central/order-management/integrations/accounting-system.md): sync your invoices