> For the complete documentation index, see [llms.txt](https://support.ordereazi.com/central/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.ordereazi.com/central/order-management/projects/getting-a-courier-quote.md).

# Getting a courier quote

Phoning couriers for rates, then typing the waybill into the project, takes time on every order. With a courier app installed, OrderEazi packs the project's products into parcels, asks your couriers for rates, and books the one you choose. The shipment and its cost are added to the project.

### Before you start

You'll need at least one courier app installed from the App gallery. See [Couriers](/central/apps/couriers.md). **Get Courier Quote** only appears in **Project Actions** once one is installed.

The project needs product lines and a delivery address. Accurate box sizes and product dimensions give you accurate rates.

### How to get a quote and book a shipment

> **Warning:** **Book shipments** in step 7 books a real shipment with the courier and you'll be charged for it. It doesn't ask you to confirm.

1. On the project, select **Project Actions**, then **Get Courier Quote**.
2. On the **Parcels** step, select **Add parcel**, or **Consolidate** to let OrderEazi pack the lines for you.
3. For each parcel, enter its width, length, and height in cm and its weight in kg, then allocate the products that go into it. Select **Allocate everything** to put every remaining product in this parcel.
4. Select the parcels you want rates for, then **Select couriers**.
5. Check the **Delivery** and **Addresses** steps.
6. On the **Service** step, compare the quotes. Sort them by **Cheapest** or **Fastest**, and check whether each price includes VAT.
7. Choose a service from each courier group, then select **Book shipments**.

You see "Shipment booked with" followed by the courier and the waybill number. The shipment appears on the project's **Shipments** tab, where you can see the waybill, labels, and proof of delivery.

**Example:** A project has 20 office chairs. You add two parcels of 10 chairs each, ask two couriers for rates, and sort by **Cheapest**. You choose the overnight road service and select **Book shipments**. The shipment and its cost appear on the **Shipments** tab.

### Booking straight away with Auto consign

Some courier apps can book a shipment with their default service. If yours can, the **Parcels** step has **Auto consign**. It books the shipment as soon as you select it, without showing you rates or asking you to confirm.

### Recording a shipment you booked elsewhere

If you booked a courier outside OrderEazi, record it so the cost is on the project. You'll need the **Add New Line** permission.

1. On the project, select **Project Actions**, then **Manage Deliveries**.
2. Select **Capture shipment**.
3. Enter the **Courier name**, the **Waybill or reference**, and the **Shipment cost, excluding VAT**.
4. Select **Save shipment**.

You see "Manual shipment was successfully created". Shipments you record this way are for your records and reports only. OrderEazi doesn't book or track them with the courier.

### When a quote or booking fails

* **"This courier did not return a rate for these parcels.":** That courier can't deliver these parcels. Choose another courier.
* **"More units allocated than are available":** You've put more units into parcels than are on the project. Reduce the parcel's contents.
* **"The shipment could not be booked.":** The courier refused the booking. Check the addresses and parcel sizes, then try again.

### Related pages

* [Expenses, discounts, and shipments](/central/order-management/projects/expenses-discounts-and-shipments.md): manage shipments on the **Shipments** tab
* [Couriers](/central/apps/couriers.md): the courier apps you can install
* [Project Actions](/central/order-management/projects/project-actions.md): everything else on the **Project Actions** menu