> For the complete documentation index, see [llms.txt](https://support.ordereazi.com/central/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.ordereazi.com/central/order-management/integrations/messaging/email-settings.md).

# Email settings

Choose the email server OrderEazi sends your emails through, and get your own domain verified.

Emails that come from your own domain look more trustworthy, and are less likely to land in spam. The **Email Settings** on the Messaging screen choose the server OrderEazi sends your emails through: OrderEazi's own server, your company's mail server (SMTP), Microsoft Exchange, or Microsoft 365.

### Before you start

You'll need the **Messaging** permission, in the **Integrations** permission group. If you don't have it, ask your OrderEazi administrator to add it to your role. To use your own server, you'll need its details from your IT team.

### How to choose your email server

> **Warning:** Choosing **Default Email Server** and saving clears the details of any other server you had set up.

1. In the main menu, go to **Integrations** > **Messaging**.
2. Under **Email Settings**, choose the server (see below).
3. Fill in its details.
4. Select **Save Changes**.

You see "Messaging configuration updated successfully."

> **Note:** Saving here can turn off the **Email** options in [System Settings](/central/order-management/settings/organization-setup/system-settings.md), such as **Send From User Email**. After you save, check them, and turn them on again if you need them.

### The servers

* **Default Email Server:** OrderEazi sends your emails from <notifications@ordereazi.com>, with replies going to the person who sent them. Nothing to set up.
* **SMTP Server:** Your own mail server. Enter the **SMTP Host**, **SMTP Port**, **Username**, **Password**, and **Sender Address**, and tick **Enable SSL** if your server uses it.
* **Outlook Exchange Server:** Your own Exchange server. Enter the **Exchange URL**, **Exchange Version**, **Impersonation User Email**, and **Impersonation User Password**.
* **Outlook 365 Online:** Microsoft 365. Enter the **Exchange URL**, **Tenant ID**, **Client ID**, and **Client Secret**, and your **Email Domains**, separated by commas.

With **Outlook 365 Online**, only emails from your **Email Domains** go through Microsoft 365. Once saved, passwords and secrets aren't shown again. Leave them blank to keep them.

**Example:** Your IT team gives you your SMTP details. You choose **SMTP Server**, enter mail.yourcompany.co.za, port 587, the username and password, and <quotes@yourcompany.co.za> as the **Sender Address**, and tick **Enable SSL**. You select **Save Changes**. From then on, your emails go out through your own server, from <quotes@yourcompany.co.za>.

### Sending from your own domain

To send from each rep's own address, such as <sipho@yourcompany.co.za>, through OrderEazi's server, your domain must be verified first, so emails aren't marked as spam.

1. Contact your OrderEazi representative to verify your domain.
2. Once it's verified, in the main menu, go to **Settings** > **Organization Setup**, and select the **Configuration** tab.
3. Under **Email**, tick **Send From User Email**, and select **Save**.

### Related pages

* [System Settings](/central/order-management/settings/organization-setup/system-settings.md): who emails are sent from, and team mailboxes
* [Default and custom messages](/central/order-management/integrations/messaging/default-and-custom-messages.md): the wording of your emails