> For the complete documentation index, see [llms.txt](https://support.ordereazi.com/central/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.ordereazi.com/central/order-management/integrations/messaging.md).

# Messaging

How OrderEazi sends your emails, the templates your emails use, and WhatsApp.

Clients judge you by the emails and messages you send them, so they should come from the right address, with the right wording. The **Messaging** screen in OrderEazi sets up how your emails are sent, the templates your emails use, and your WhatsApp connection.

### Before you start

You'll need the **Messaging** permission, in the **Integrations** permission group. If you don't have it, ask your OrderEazi administrator to add it to your role.

### What's on the Messaging screen

In the main menu, go to **Integrations** > **Messaging**. The screen has four parts:

* **Email Settings:** The server your emails are sent through. See [Email settings](/central/order-management/integrations/messaging/email-settings.md).
* **WhatsApp Configuration:** Your connection to WhatsApp. See [WhatsApp](/central/order-management/integrations/messaging/whatsapp.md).
* **Default Messages:** The standard wording for each kind of email, such as quote and invoice emails.
* **Custom Messages:** Your own email templates, for quote follow-ups and workflow alerts.

See [Default and custom messages](/central/order-management/integrations/messaging/default-and-custom-messages.md) for the last two.

**Example:** You want quote emails to come from your own domain, with your standard wording. You set up your own mail server (SMTP) under **Email Settings**, and write a "Default Quote" message that greets the client by name and includes the project number. From then on, quotes your reps email go out from your domain with that wording, unless their workflow sets its own template.

### Related pages

* [System Settings](/central/order-management/settings/organization-setup/system-settings.md): who emails are sent from, and team mailboxes
* [Integrations](/central/order-management/integrations.md): the other connections