> For the complete documentation index, see [llms.txt](https://support.ordereazi.com/central/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.ordereazi.com/central/order-management/documents/delivery-notes-and-collection-notes.md).

# Delivery notes and collection notes

When goods leave your premises, your client, your driver, and your accounts team all need the same record of what went out. In OrderEazi, a delivery note lists what you're delivering to your client, and a collection note lists what your client is collecting. Both are created from the project's lines. With an Enterprise licence, the warehouse creates them instead.

### Before you start

You'll need the **Create Documents** permission, in the **Projects** permission group, and the project's workflow must include the document. With an Enterprise licence, both rows show **Pending Warehouse Actions**, because the warehouse creates them when it dispatches the order.

### How to create a delivery note

1. At the bottom of the project, select **Create Documents**.
2. Next to **Delivery Note(s)**, select **Create**.
3. Set the **Delivery Date**.
4. For each line, enter what's going out in **Qty. To Deliver**. **Delivered** shows what's already gone out.
5. To email the delivery note to your client, tick **Email Delivery Note** and check the email.
6. Select **Create**.

You see "Delivery Note(s) Created". To deliver in parts on different days, select **Add Delivery Note** to add another one on the same screen, each with its own quantities and date.

**Example:** You're delivering 20 chairs in two loads. You select **Add Delivery Note**, put 12 chairs on the first and 8 on the second, and give each its own **Delivery Date**. Both are created together.

### How to create a collection note

1. At the bottom of the project, select **Create Documents**.
2. Next to **Collection Note(s)**, select **Create**.
3. For each line, enter what the client is collecting in **Qty. To Collect**.
4. Select **Create**.

You see "Collection Note Created".

### How they work together

Delivery notes and collection notes count towards the same quantities. Once every line is on a delivery note or a collection note, both rows show **Completed**. A delivery note doesn't have its own address: it uses the project's delivery address.

When the goods arrive, your client signs for them. See [Delivery Notes](/central/order-management/delivery/delivery-notes.md).

If you see "Please enter Qty to deliver.", enter a quantity on at least one line.

### Related pages

* [Delivery Notes](/central/order-management/delivery/delivery-notes.md): get delivery notes signed
* [Project details](/central/order-management/projects/project-details.md): set the delivery address