> For the complete documentation index, see [llms.txt](https://support.ordereazi.com/central/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.ordereazi.com/central/order-management/clients/end-users.md).

# End Users

Your client places the order, but the goods often go somewhere else: a branch, a site, or their own customer. End Users in OrderEazi let you record who actually receives the goods on a project, without changing who you sell to and invoice. You choose the end user's contact and address, and can deliver straight to them.

### Before you start

End users come into OrderEazi through the API (the connection other systems use to send data to OrderEazi), from the system where you keep them. You can't add or edit them in OrderEazi itself. Until your organisation has end users, the **End User Details** tab doesn't appear on projects.

Each end user has a name, one or more contacts, and one or more addresses.

### How to add an end user to a project

1. Open the project and select the **Details** tab.
2. Select the **End User Details** tab.
3. In **Search for an End User**, type the end user's name or a contact's name, and choose them.
4. Choose the contact and the address for this project.

The project now shows the end user, while the client stays the one you quote and invoice.

### How to deliver straight to an end user

1. On the **End User Details** tab, tick **Deliver to End User**.
2. Confirm "Deliver to the end user?"

The project's shipping address is replaced with the end user's address. To put back the end user's saved details, select the reset icon.

**Example:** A reseller orders 50 laptops for a school. The reseller is your client, and the school is the end user. You choose the school on **End User Details** and tick **Deliver to End User**. You invoice the reseller, and the laptops go to the school's address.

### When it's most useful

* **Direct-to-site deliveries:** The goods go to a building site or branch, not your client's warehouse.
* **Resellers and dealers:** Who pays and who receives are different companies.
* **Several delivery points:** One client's projects go to many different end users.

### Related pages

* [Project details](/central/order-management/projects/project-details.md): the other client and delivery details on a project
* [Client contacts and addresses](/central/order-management/clients/client-contacts-and-addresses.md): your client's own contacts and addresses