> For the complete documentation index, see [llms.txt](https://support.ordereazi.com/central/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.ordereazi.com/central/order-management/clients/client-contacts-and-addresses.md).

# Client contacts and addresses

A quote emailed to someone who's left, or a delivery sent to an old address, delays the order and makes you look careless. Each client in OrderEazi can have several contacts and several billing and shipping addresses, with one of each marked as the default. On a project, you choose from the client's saved contacts and addresses.

### Before you start

You'll need the **Edit Client** permission, in the **Clients** permission group.

### How to add a contact

1. Open the client with **Edit**.
2. Select the **Additional Contacts** tab.
3. Select **Add Contact**.
4. Enter the **Name**, **Surname** and **Email Address**, and a **Telephone** or **Cellphone** number.
5. Add a **Job Title** and a delivery address, if they need one.
6. Tick **Default Contact** to make them the client's main contact.
7. Select **Save**.

You see "Contact successfully added." To change or remove a contact, open their row, then select **Save** or **Delete this Contact**.

If your organisation uses Xero, tick **Include In Email** on a contact to have Xero email them the client's invoices too.

### How to add an address

1. Open the client with **Edit**.
2. Select the **Addresses** tab.
3. Select **Add Address**.
4. Choose the **Type**: **Shipping** or **Billing**. You can't change it after saving.
5. Add a **Description**, such as "Head Office", so it's easy to pick on a project.
6. Fill in the address. **Street Number & Name** is required.
7. Tick **Default** to make it the client's default address of that type.
8. Select **Save**.

You see "Client address saved." The default billing and shipping addresses are the ones shown as **Postal Address** and **Delivery Address** on the **Client Info** tab, and new projects start with them. To change the default, select the default icon on another address.

**Example:** Acme Ltd has a head office in Sandton and a warehouse in Midrand. You add the head office as the default **Billing** address and the warehouse as the default **Shipping** address. New projects for Acme invoice to Sandton and deliver to Midrand.

### How countries are saved

You can type a country's name or its two-letter code, such as "South Africa" or "ZA". OrderEazi saves it as the code, so addresses match up in reports and with your accounting system. A country it doesn't recognise is kept as you typed it.

### Related pages

* [Editing a client](/central/order-management/clients/editing-a-client.md): the rest of the client screen
* [End Users](/central/order-management/clients/end-users.md): deliver to someone other than your client
* [Project details](/central/order-management/projects/project-details.md): choose a contact and address on a project