> For the complete documentation index, see [llms.txt](https://support.ordereazi.com/central/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.ordereazi.com/central/apps/supplier-feeds/smd-technologies.md). # SMD Technologies Bring SMD Technologies' products, cost prices, recommended retail prices, and stock into OrderEazi Central with the SMD Feed Integrator app. If you buy from SMD Technologies, recapturing its catalogue, prices, and stock by hand takes time and goes out of date fast. The SMD Technologies app (**SMD Feed Integrator** in the [App Gallery](/central/apps/app-gallery.md)) keeps SMD's products, cost prices, recommended retail prices, and stock up to date in OrderEazi Central. ### Before you start You'll need: * **SMD Technologies API credentials:** An API token and a client access key, which let the app read your SMD account. To get them, or to become an SMD Technologies customer, email or call [+27 11 608 3633](tel:+27116083633). * **SMD Technologies as a supplier in OrderEazi:** The feed's products are linked to it. If you don't have one, create it first. See [Suppliers](/central/order-management/suppliers.md). * **Permissions:** You need **View Installed Apps** and **Configure and Open Installed Apps**, in the **App Gallery** permission group. If you can't open the app, ask your OrderEazi administrator to add them to your role. ### How to set up SMD Technologies 1. In the main menu, select **Apps**. 2. If **Installed Apps** opens, select **View Gallery**. 3. Find **SMD Feed Integrator**, and select **Install**. 4. On **Installed Apps**, select **Open** on **SMD Feed Integrator**. 5. Enter your **SMD API Token**. 6. Enter your **SMD Client Access Key**. 7. Choose the **SMD Linked Supplier**. 8. Select **Save**. The page shows "Configuration updated". Until both the token and the key are saved, the page also shows how to get them from SMD Technologies. Products and prices sync at most every two hours, and stock at most every hour. Each sync goes through OrderEazi's import queue, where batches of products wait to be processed. Products appear once their batch is processed, not straight away. ### What SMD Technologies brings in * **Products:** Each product gets its name, description, brand, and main image, which is the first image in SMD's order. Products are matched by their product code (SKU), so a later sync updates them rather than adding them again. * **Cost price:** Your cost is SMD's special price, excluding VAT, when there is one. Otherwise it's SMD's normal price, excluding VAT. * **Recommended retail price (RRP):** SMD's RRP is saved on the product and on its SMD Technologies supplier. * **Categories:** They're built from SMD's category path, so "Computer Peripherals/Mouses" becomes a Mouses category inside Computer Peripherals. See [Categories](/central/order-management/products/categories.md). * **Dimensions and weight:** Length, width, and height arrive in millimetres, converted from the centimetres SMD supplies. Weight arrives in kilograms. * **Stock:** SMD's stock on hand becomes the supplier stock level on the product. See [Product suppliers and cost tiers](/central/order-management/products/product-management/product-suppliers-and-cost-tiers.md). **Example:** SMD lists a wireless mouse, SKU MS-WL200, at R250 excluding VAT, with a special price of R219 and an RRP of R349. After the next product sync, its SMD Technologies supplier cost is R219 and its RRP is R349. When the special ends, the next sync sets the cost back to R250. ### When SMD products don't arrive Problems reaching SMD Technologies aren't shown in OrderEazi, so check your settings first. * **A setting is missing when you save:** The page shows "SMD API Token is required", "SMD Client Access Key is required", or "Please select the OrderEazi supplier to link the products to". Fill in the missing setting and select **Save** again. * **The token or key is wrong:** Nothing arrives from SMD. Check both with SMD Technologies, enter them exactly as SMD gave them, and select **Save**. * **OrderEazi can't import a batch:** The batch is listed on the app's **Problems** tab, and the **Apps** menu shows a warning. If the settings are right and nothing has arrived after a few hours, email . ### What SMD Technologies does not do * **Set selling prices:** Link the supplier to a pricelist to turn SMD costs into selling prices. See [Linking Suppliers to a Price List](/central/order-management/pricelists/linking-suppliers-to-a-price-list.md). * **Bring in products with short codes:** A product whose SMD code is shorter than 4 characters is skipped. * **Sync on demand:** There's no button to sync straight away. Changes arrive with the next scheduled sync. ### Related pages * [Supplier feeds](/central/apps/supplier-feeds.md): how feeds work, and every feed app * [Product suppliers and cost tiers](/central/order-management/products/product-management/product-suppliers-and-cost-tiers.md): see a product's supplier cost and stock * [Linking Suppliers to a Price List](/central/order-management/pricelists/linking-suppliers-to-a-price-list.md): set selling prices for SMD products * [Categories](/central/order-management/products/categories.md): organise the categories the feed creates